This page has information about the following:

1. what impact is doing to keep you safe
2. what you can do to minimise risk when coming to volunteer
3. what to do if you become symptomatic after your shift
4. what impact will do if we become aware of a volunteer who has become unwell following a shift
5. impact's COVID-SAFE measures

​WHAT IMPACT IS DOING TO KEEP YOU SAFE 

Because keeping our volunteers safe is our highest priority, we have introduced a range of health and safety measures including:

VOLUNTEER PACKS	Upon entry, volunteers will be encouraged to pick up a bottle of water, several disposable gloves and a pencil case which will include several masks, a small bottle of hand sanitiser and a biro for their use. Face shields will also be available if volunteers would like them.
CLEANING PRACTICES	​A cleaning regime of high-touch surfaces will be undertaken between shifts
SANITISER STATIONS	Hand sanitiser stations with extra supplies of disposable gloves will be located throughout the venue and near the toilets.
REGISTRATION PROCESS	Your temperature will be taken contact-free and recorded You will be asked to sign the registration sheet using the biro from your Volunteer Pack. This data will be held securely only to be shared with the government for contact tracing should the need arise  The document will be destroyed 20 days following your shift
CONDITIONS OF ENTRY	Only those people registered for a particular shift will be eligible to enter the venue. Everyone must be masked at all times unless they have documented evidence of being exempted. This must be sighted by the Registration 'staff' and noted on the Registration Sheet

​WHAT YOU CAN DO TO MINIMISE RISK WHEN COMING TO VOLUNTEER

REMAIN MASKED AT ALL TIMES	Unless they have documented evidence of being exempted. This must be sighted by the Registration 'staff' and noted on the Registration Sheet.
PRACTISE APPROPRIATE PHYSICAL DISTANCING	We require you to maintain an appropriate physical distance of 1.5 metres from everyone unless you are in your own ‘social bubble’.
DO NOT ATTEND IF	You feel unwell or if you display any of the COVID-19 symptoms as identified by the DHHS: Loss or change in sense of smell or taste Fever Chills or sweats Cough Sore throat Shortness of breath Runny nose You feel headachy, muscle soreness, stuffy nose, nausea, vomiting or have diarrhoea  You have been tested and are still waiting for your results You are required to self-isolate You have been in contact with a confirmed case of COVID-19 in the past two weeks You have returned from overseas or from a confirmed 'hot spot' as outlined by the Victorian government in the previous 14 days. Please err on the side of caution.
CONSIDER DOWNLOADING THE COVIDSafe APP	as per government advice

WHAT TO DO IF YOU BECOME SYMPTOMATIC AFTER YOUR SHIFT

GET TESTED	at a COVID-19 Test Centre
INFORM IMPACT IMMEDIATELY	by email so that others who were present at your shift can be alerted.  Your name and details will remain anonymous.

WHAT IMPACT WILL DO IF WE BECOME AWARE OF A VOLUNTEER KNOWN TO HAVE TESTED POSITIVE AFTER THEIR SHIFT

WE WILL INFORM THE DHHS ​IMMEDIATELY	immediately to share the details of all those present during that person’s shift
WE WILL INFORM THE BUILDING MANAGEMENT IMMEDIATELY	so that deep cleaning can occur in the venue
WE WILL CANCEL FURTHER SHIFTS FOR XMAS 2020	until the above deep cleaning has occurred and DHHS has given us the OK to proceed

​IMPACT'S COVID-SAFE MEASURES

AREA	MEASURES
PRIOR TO ARRIVAL	Volunteers will receive an email & an SMS [if they have provided their phone number] at least two days prior to their shift reminding them of their shift time, outlining COVID-SAFE procedures, responsibilities and pointing to this document
ARRIVAL	All volunteers and ‘staff’ to wear masks at all times unless they have documented evidence of being exempted. This must be sighted by the Registration 'staff' and noted on the Registration Sheet Maintain appropriate physical distancing of 1.5m unless with your immediate ‘social bubble’ Physical distancing signage displayed Sanitiser station with hand sanitiser and disposable gloves provided Bottled water and Personal COVID-Protection Packs will available for all volunteers Face shields provided for volunteers who would like to use one
REGISTRATION	Registration ‘staff’ will remain behind their perspex barrier except when taking volunteers’ temperatures Physical distancing signage clearly displayed Appropriate queueing spots marked on the floor Volunteers will have: time of arrival and their temperature recorded email address and phone number checked standard COVID screening questions asked Volunteers to sign the registration sheet using the pen provided in their Volunteer Pack​ Touch points on the Registration Desk to be thoroughly cleaned between shifts
WORK AREAS	Physical distancing signage clearly displayed Signage regarding mask & glove wearing clearly displayed Sanitiser stations with hand sanitisers and gloves scattered around the area Bins for disposing of gloves and masks when they are being replaced scattered around the area Touch points in Work Areas to be thoroughly cleaned between shifts
POST SHIFT	​Volunteers will receive an email & an SMS within 48 hours of their shift to thank them for their efforts and to remind them what they need to do if they begin to feel unwell